Skip to content Skip to main navigation Skip to footer

Why did the technician not appear for me to select during Work Order job assignment?

The technician did not appear for you to select during the Work Order creation for the following reasons:
1. The particular technician is not given location access.

2. The particular technician is not given the work type access.

To ensure that you are able to select the technician, please do the following steps:
1. Go to User/Labor Management > Manage User

2. Select the particular Supervisor

3. In the Access tab, ensure that the Work Order location is given access to the supervisor. If not given, please do select the location and click on Add button.

4. In the Access tab, ensure that the Type of Service is selected.

5. Click on the Save button.