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Why did the supervisor not appear for me to select during Work Order creation?

The supervisor did not appear for you to select during the Work Order creation for the following reasons:
1. The particular supervisor is not given a Management role.

2. The particular supervisor is not given either the location or work type or both access.

 

To ensure that you are able to select the supervisor, please do the following steps:
1. Go to User/Labor Management > Manage User

2. Select the particular Supervisor

3. In the Roles tab, select the Management role.

4. In the Access tab, ensure that the Work Order location is given access to the supervisor. If not given, please do select the location and click on Add button.

5. In the Access tab, ensure that the Type of Service is selected.

6. Click on the Save button.