Getting Started

The system will automatically log users out after a period of inactivity. This is to ensure security and prevent unauthorized access.

To re-login, simply hit the ‘refresh’ button on your web browser and proceed to log in with your credentials. If the problem persists, you may need to clear your cookies and cache in the web browser.

Another method is that you can log in without typing your credentials, on the login screen, you can always select “Remember me on this computer”. If you are using the same computer to access Buildfolio web, it will pre-filled in your credentials and all you have to do is to click on the Login button.

If you face any issue with login, it might be due to the following reasons but not limited to:

1. Wrong URL
2. Wrong Login ID
3. Wrong Password (Case sensitive)
4. System issue

Please do contact your company’s administrator to get more information. He/She will be able to reset the password for your account.

If you forget the password, please do approach your company’s administrator for him/her to reset your password.

If it is a system issue, please do write to Buildfolio support email at [email protected].

User ID is not case-sensitive. However, the password is case-sensitive. Be sure to input your password correctly and check your Caps Lock and Num Lock keys while doing so.

1. Type the Buildfolio URL in your web browser address bar
2. Log into the Buildfolio web portal with your credentials.
3. Once in, you are able to access the module that you are given based on your role.

Your company admin should provide you with both of the above.

Other than the Buildfolio web portal, you can also download the Buildfolio mobile app from Google Play or Apple App stores. To log in on the Buildfolio mobile app, please enter the credentials and Buildfolio mobile URL.

We recommend using modern browsers such as Google Chrome, Microsoft Edge and Firefox to access Buildfolio.